Refund & Returns Policy

Every GAK Creations print is produced on demand specifically for you. Because our products are custom-made, we cannot accept returns for change of mind, but we stand behind the quality of every piece we ship.

Damaged, Defective, or Misprinted Items

If your order arrives damaged, defective, or misprinted, we will replace it or issue a full refund at no additional cost. Please contact us within 30 days of delivery at info@gakcreations.com with:

• Your order number
• A clear photo of the item and its packaging
• A short description of the issue

Wrong Address or Unclaimed Shipments

Orders returned to sender because of an incorrect or incomplete address provided at checkout, or because they were unclaimed at the delivery location, are the responsibility of the customer. A reshipment fee will apply.

Return Address

Please do not send items back to GAK Creations directly. Returns for eligible cases must be shipped to the Printify return address printed on the shipping label of your parcel, which is the address of the fulfillment provider that produced your order. Contact us first so we can authorize the return and confirm the correct address.

Refunds

Approved refunds are issued to the original payment method within 5 – 10 business days of approval. Original shipping costs are non-refundable except in cases of a defective or misprinted product.

Cancellations

Because production begins shortly after checkout, order changes and cancellations can only be honored if requested within 12 hours of placing your order.